Analyst
studies have shown that companies spend over 73% of their
IT budget on day-to-day IT operations. While IT organizations
have made great strides in measuring the performance of the
technical infrastructure they have not been as proactive in
understanding and communicating the total cost and value of
the services they deliver to the business units.
PlanView is
applying a portfolio management discipline that has been proven
in strategic and project planning to bring visibility for
both IT and business leaders for make critical decisions on
providing IT services. PlanView Service Portfolio Management
shows executives how they can reallocate costs from day-to-day
operations to new strategic technology initiatives. Imagine
how reducing service delivery costs by even 5% could increase
the funding of new strategic initiatives by over 20%.
SPM comprises
the following capabilities:
- A Dynamic
Visual Topology of the relationships between assets, applications,
projects, business services and service portfolios
- Application
Portfolio Optimization processes and tools to maximize your
investment in applications
- Service and
Application Dashboards reflecting financial, effort and
performance metrics
- A Service
Catalog to enhance communications between IT and the business
units
- Project and
other labor linked to service delivery
- Business
service level agreements
- Linking of
service demand management into the overall strategic and
project lifecycles to offer comprehensive IT management
and governance processes.
The
goal of all business strategies is to realize Business Benefits.
Often it can take months or years to realize the business
benefits from a decision. Many factors can impact future performance
and often a single project or service is only a part of the
bigger picture.
SPM links strategies
and projects to the IT assets and business services that they
deliver. The benefit is a management process that is results
orientated. Communications between IT and the business units
are improved. There is more visibility into decision-making
process offering better alignment of resources with the expected
business benefit. The IT organization can show dramatic improvements
in their contribution to business benefit realization by collaborating
with the business units throughout the decision-making process.
Learn about the
SPM best practices: PRISMS
...